What is Bobo Tokyo?
Bobo Tokyo is a brainchild that operates under Bobobobo. Bobo Tokyo is a brands collective that resonate in honesty of Japanese designs with serene yet playful approached that is dedicated to cater a broad spectrum of modern women.

Where can I purchase Bobo Tokyo?
Beside bobotokyo.com, you can get our items online on bobobobo.com & offline as well. Bobo Tokyo is currently available in stores below, please pay us a visit.

Bobobobo Store Pondok Indah Mall 2, 1st Floor
Bobo Tokyo Store in Galeries Lafayette Pacific Place, 1st Floor
Bobo Tokyo Store in Seibu Grand Indonesia, UG Level West Mall

When the new items will be available?
You can expect fresh collections to be launched weekly. So, stay tuned!


How to sign up?
Hello from Bobo Tokyo! To sign up, please follow the steps below.

1. Click Profile on the top-right
2. Choose 'Create Account'
3. Fill in the registration form
4. Click 'Create Account'

How to log in with Facebook?
Oh, you've got Facebook account? That's great. To log in via Facebook, please follow the steps below.

1. Click Profile on the top-right
2. Choose 'Create Account'
3. Click 'Log In with Facebook'

How to change my email address?
We can help you with that. Contact us for further assistance regarding your profile & account info

How to reset my password?
1. Log in to your account on BOBOTOKYO.COM
2. Click Profile on the top-right
3. You can change your password in 'Account Details'


How to shop at bobotokyo.com?
It's as easy as 1,2,3. Before you go ahead, please make sure you are already logged in, to make your shopping experience more convenient.

1. Browse through our new arrivals or particular category you want, until you find the one & only.
2. Click the product to select the available colors & sizes.
3. Click 'Add To Cart'
4. Continue & click 'Checkout' to fill out basic contact & shipping information.
5. Click 'Continue To Payment & then choose 'Online Payment'
6. Continue & click 'Complete Order' then you'll be re-directed to choose your preferred payment methods.
7. Choose your payment methods & click 'Complete Payment'

You will receive order confirmation alongside the payment guideline via e-mail, so please make sure that you fill in the right email address. If you don't receive any order confirmation within 1 (one) hour, don't hesitate to tell us: customercare@bobotokyo.com

What if I make orders on weekends & public holidays?
Bobo Tokyo is not sending orders during weekends and national holidays. We will process your orders in the following business days.

What payment method Bobo Tokyo accepts?
We accept Credit Card (Visa, MasterCard and JBC), Bank Transfer & Go-Pay.

How much time I have to finish my payment?
You need to complete payment not later than 1 x 6 hours.